IT Support
Manchester INtech Ltd specialise in delivering complete IT solutions to businesses all over the UK
With IT support response times from a staggering 15 mins,
we are amongst the most proficient support services with a
proven track record of delivering when it matters.
We would be delighted to have a friendly, informal chat with you to discuss how we can help.
Our feature rich support package, includes everything you need.
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Super fast response times. 30 minutes within Manchester.
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Unlimited remote and telephone IT support.
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Unlimited on-site IT support.
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Disaster Recovery Planning included as standard.
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Fixed monthly fees, with no unexpected bills.
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Microsoft, Citrix , HP, Dell and CISCO certified.
- Fully managed solutions, so you can concentrate on your objectives.
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Friendly, personable and realistic approach to IT.
HELP DESK
SUPPORT
Our friendly, helpful technical team are contactable by phone, email or by simply raising a ticket.
REMOTE
SUPPORT
Our remote service allows the technical team to access your computers quickly and easily enabling them to identify problems and offer the most effective solution to get you back up and running as soon as possible.
ON-SITE
SUPPORT
If your issues can’t be solved remotely we will deploy
one of our engineers to your place of work to ensure a resolutions is achieved quickly.
HELP DESK
Unlimited support means you can request as much support as you need, so feel free to call or email us as often as you like. If you need help or something goes wrong with your tech, there is someone at the end of the telephone to instant assistance.
Preventative Maintenance
IT systems need some TLC from time to time and we believe in pro-actively patching, reviewing and automating improvements in client platforms to prevent systems grinding to a halt unexpectedly. With an uptime focus, let us take the stress and cost of managing
Pro-Active Monitoring
Effective monitoring is an important part of our support offering. By monitoring for issues before they become an incident, we can often prevent a problem occurring and prevent the inevitable downtime experienced with a re-active IT Support service.
ON-PREMISE
Although we fix 90% of incidents remotely (because it gives clients the quickest fix) our onsite team are on-hand should we need to come to you to resolve issues or make improvements.
Accountable SLA’s
Service Level Agreements are key to a robust support service. With response and Fix SLA’s we take things a step further to give you peace of mind on and to ensure we remain accountable
DISASTER
Disaster Recovery Planning and Business Continuity is essental as nearly 1 in 5 businesses will suffer some form of major disruption each year.
Business Continuity Planning is an important part of responsible business management. It preserves the value of the business in the face of major operational disruption. To avoid unacceptable losses in these circumstances, recovery and restoration of core activities must take place within hours.
To find out more about how our support works getin touch on 0161 518 8998 or email info@manchesterintech.co.uk
Manchester INtech have helped with our systems and business communications. The benefit for us is that our IT is not something we have to worry about anymore, it’s nice to know that if we have an issue, we can get on the phone to the guys at Intech and they will resolve it for us. It’s a pain free experience!
-by Alan Lyne , The Mortgage Factory Ltd
Address
Manchester INtech Ltd
Unit 3
26 Chorlton Street
Old Trafford
Manchester
M16 9HN
Company Number
Private Limited Company # 12275688
Call
0161 518 8998
Info@manchesterintech.co.uk
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